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Frequently Asked Questions (and Answers)

We get a lot of mail from our thousands of users asking a lot of the same questions. If you are unsure about something, PLEASE check below to see if we have an answer for you here BEFORE you e-mail us. If you do e-mail us and the questions is posted here, you will be directed back to this page anyway, so please check here first. Thanks!

Entry Management

• How do I ban someone?
• I don't see a Ban Selected button!
• What is the little "X" next to each of the messages on my board?

Uber Upgrades

• How much does an Uber ZonkBoard cost?
• I don't have any money, can I get an upgrade for free?
• Do you accept PayPal?
• Can I get a refund?

Entry Management

How do I ban someone?
Log in to the Control Panel. Select "Entry Manager." Check the box(es) next to the message(s) posted by the IP address(es) you would like to ban. Click the "Ban Selected" button to ban these IP addresses.

I don't see a Ban Selected button!
In order to access this feature, you must have an Uber ZonkBoard. In order to get an Uber ZonkBoard, you must pay a small annual fee. Please see the Uber Upgrades section of this FAQ for more information.

What is the little "X" next to each of the messages on my board?
That is an admin-only feature. The board is smart and knows you own it, so only you see the option. Users cannot delete any messages and do not see the "X" link. If you still do not want that showing up, then use the Log Out option whenever you log in to the control panel and the board will "forget" that you're an admin and not show the "X" link.

Uber Upgrades

How much does an Uber ZonkBoard cost?
The current price for an Uber ZonkBoard is $10.00 per year.

I don't have any money, can I get an upgrade for free?
No. We provide valuable service and expect to be compensated for the features we provide in order to keep the site running and make a little bit of money on the side. We're not getting rich here, nor do we expect to. However, it costs a lot of money to run this site, and every penny counts. If you enjoy our service, we would simply ask that you reward our efforts by paying the small annual fee that we're asking for. Surely you can afford less than 3 cents a day!

Do you accept PayPal?
Certainly! Once you have logged in to the web site, go to the upgrade section. There will be a PayPal "buy now" button that will guide you through the payment process. We process PayPal payments manually once received, so your board will not be upgraded right away and may take a couple of days.

Can I get a refund?
We offer an unconditional 30 day money back guarantee. If for any reason you decide you don't like the service or simply want your money back within 30 days of purchase, we will issue a full refund of the purchase price. No hassles, guaranteed. Just send us an e-mail with your original receipt and a note requesting a refund. Please allow a few days for processing. We MUST have the original receipt from our payment system or PayPal to complete the refund.